Privacy Policy

Last Updated: 2025

At VisioFix, your privacy is very important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or use our services.

By using VisioFix, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Information You Provide

  • Account details: Name, email address, login credentials.
  • Billing information: Payment details (processed securely by third-party providers).
  • Support communications: Any messages you send us through contact forms or email.
  • Uploaded photos: Images you provide for processing (only for service delivery).

b) Automatically Collected Information

When you use our website, we may automatically collect:

  • Technical data: IP address, browser type, device information, operating system.
  • Usage data: Pages visited, time spent, interactions, referring URLs.
  • Cookies and tracking technologies: See our Cookie Policy for details.

2. How We Use Your Information

We use your information to:

  • Provide and operate our services.
  • Process payments and manage subscriptions.
  • Improve, personalize, and optimize the website and user experience.
  • Communicate with you about your account, updates, promotions, or support inquiries.
  • Detect, prevent, and address technical or security issues.
  • Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share your information only with:

  • Service providers: Payment processors, hosting providers, analytics tools.
  • Legal authorities: When required by law, regulation, or valid legal request.
  • Business transfers: If VisioFix is involved in a merger, acquisition, or sale of assets.

4. Photo Processing and Storage

  • Uploaded photos are processed using AI models only for the purpose of removing unwanted objects.
  • We do not use your photos for training, resale, or marketing purposes.
  • Photos may be temporarily stored for processing but are automatically deleted after completion or within a short retention period (e.g., 7 days), unless otherwise stated.

5. Your Rights

Depending on your jurisdiction (e.g., GDPR in the EU, CCPA in California), you may have the right to:

  • Access and request a copy of the personal data we hold about you.
  • Correct or update your information.
  • Request deletion of your personal data.
  • Restrict or object to certain data processing.
  • Withdraw consent (where applicable).
  • Request data portability.

To exercise these rights, contact us at privacy@VisioFix.ai.

6. Data Security

We use industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. International Data Transfers

Your information may be transferred to and stored on servers outside your country of residence. By using VisioFix, you consent to such transfers, provided they comply with applicable laws.

8. Children’s Privacy

VisioFix is not intended for use by children under 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.

9. Retention of Data

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last Updated” date revised. Continued use of the service indicates your acceptance of the updated policy.

📌 Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:
Email: privacy@VisioFix.ai